Privacy Policy

At Daisy Academy, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our platform. By using Daisy Academy, you consent to the practices described in this policy.

1. Information We Collect

Personal Information

When you create an account or purchase a course, we collect:

• Name and email address
• Payment information (processed securely through Stripe)
• Account credentials (password, encrypted)
• Profile information (if provided)

Usage Information

We automatically collect information about how you interact with our platform:

• Course progress and completion data
• Device information (browser type, operating system)
• IP address and location data
• Pages visited and time spent on the platform
• Interactions with course materials and forums

Communications

We collect information from your communications with us, including emails, support tickets, and forum posts.

2. How We Use Your Information

We use your information to:

• Provide access to courses and educational materials
• Process payments and manage your account
• Track your progress and provide personalized learning experiences
• Send course updates, announcements, and educational content
• Respond to your inquiries and provide customer support
• Improve our platform, courses, and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on Daisy Academy:

• Essential Cookies: Required for platform functionality and account authentication
• Performance Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, though disabling certain cookies may affect platform functionality.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who help us operate our platform (e.g., Stripe for payments, hosting services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data (SSL/TLS)
• Secure password storage (hashing and salting)
• Regular security audits and monitoring
• Access controls and authentication protocols

While we strive to protect your information, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Opt-Out: Unsubscribe from marketing emails (via link in emails)
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at daisy@daisyfamilyhealth.com

8. Children's Privacy

Daisy Academy is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. International Users

Daisy Academy is based in the United States. If you access our platform from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of Daisy Academy after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: